Your clients trust you. We protect that trust.
A plain account of what is stored, why, and the controls you keep over every automated action.
Only what running a spa actually needs.
Visit history
Services, therapists, rooms, dates and amounts. Used for scheduling, cadence and reporting.
Preferences and notes
Pressure, oils, therapist preference and session notes. Used to personalise the next visit.
Contact details
Name, phone and email. Used for booking confirmations and approved reminders only.
Consent record
Which channels a client agreed to, and when. Checked before any outreach.
How it is used
Client data is used to run your spa: booking, gap filling, rebooking reminders, inventory forecasts and your own reports. It is not sold, and it is not used to advertise other businesses to your clients.
No message goes out without permission.
- Reminders use only the channels a client has consented to.
- Every message includes a simple way to stop further reminders.
- Opt-outs apply immediately and across every channel.
- Consent changes are logged on the client profile with a date.
Protected in transit, at rest and by role.
- Connections to the platform are encrypted with TLS.
- Stored data is encrypted at rest.
- Role-based access limits who sees health notes and financial figures.
- Account owners can review and remove team access at any time.
Export and deletion
Export your client and booking data, or ask for a client profile to be deleted, whenever you need.
Account security
Individual logins for every team member, so actions are traceable and access can be revoked cleanly.
Actions within your settings
Automated outreach and scheduling actions always operate within the settings you approve. Suggest-only mode is available for every rule.
Questions about data? Ask us directly.
Our team can walk through storage, consent and access controls for your spa before you sign up.