Remember every client like a regular.
Visit history, preferred therapist, pressure, oils, health notes and consent sit in one profile. Every therapist starts each session knowing what the client liked last time.
History, preferences and consent together
Visit rhythm and next due date at a glance
Channel permissions recorded per client
Details that make a visit feel personal.
Visit history
Every service, therapist, room and product used, in order, with totals for spend and visits.
Preferences
Pressure, favourite oils, music, room temperature and preferred therapist, visible before each session.
Session notes
Therapists add short notes after a session, such as areas to focus on or avoid, for the next visit.
Rebooking cadence
The learned visit rhythm and next due date power the rebooking module automatically.
Consent record
Which channels the client agreed to, when, and any opt-outs, kept alongside the profile.
Packages and memberships
Remaining sessions on packages and membership status, so the front desk never has to guess.
How a profile builds itself.
First visit
Basic details and consent are captured at booking or check-in.
After the session
The therapist adds preferences and notes in under a minute.
Over time
History reveals the client’s rhythm, favourite service and preferred therapist.
Every return
The next therapist sees it all before the client arrives.
Client data is handled with care.
- Control which roles can see health and session notes
- Export or delete a client profile on request
- Record and update consent at any time
- Merge duplicate profiles safely
About Client Profiles
Anything else, our team will answer on a walkthrough.
Can we import existing client records?
Yes. Client lists and visit history can usually be imported from spreadsheets or your current booking system. We confirm the format during onboarding.
Who can see health notes?
Only roles you allow. Health and session notes can be restricted to therapists and managers.
Can a client ask for their data to be removed?
Yes. Profiles can be exported or deleted on request. See our Data & Security page for details.
Your 11:00 is still open. Let's fill it.
Set up your calendar, therapists and services, then watch the first gaps close. Our team can walk you through it on your own schedule.